Category Archives: FAQ

What’s the difference between heuchera heucherella and tiarella

This question was asked by
Gina W

Please can you tell me what the difference between the Heuchera, heucherella and tiarella and what plants would be best for a shaded area.

Many thanks
Gina

Hi Gina
Heucheras have coluful foliage, all have similar shaped foliage,with bell shaped flowers
Some love the sun such as red, black,purple,silver and some orange, others colours such as limes etc like shade all colours will live in part shade.
Tiarella are predominantly green with lobed or heart shaped foliage and often have a maroon /black baring on them, and white star like flowers.
These love part shade or full shade.
Heucherella are a hybrid of the two tiarella and heucheras these have different shaped leaves and markings, there are lots of different types, with flowers which are a mix between the two. These mainly prefer the part shade or shade
If you search for part shade and shade on the website using the search button it should bring up everything we sell for shade or part shade
Hope this helps
Kind regards
Vicky

Vicky and Richard Fox

availability of plants

This question was asked by
Kay v T

Two or three years ago I took delivery of some of your Heucheras. I was absolutely delighted with both the size and the quality of your lovely plants. Now I would like to order a few more, but so many are out of stock. Could you please tell me when is the best time to look for your plants, in order to find the ones I want in stock. Because of the cost of delivery I really only want to make one order.
Kind Regards
Kay Todman

Hi Kay
Thank you for your enquiry
Pleased you were happy with the plants you had previously from us.
We are potting all the time and new varieties are coming available regularly
These days with so many varieties its hard to have a time when they are all available at once ..our nursery isn’t big enough and there is only 2 of us doing everything!
Quite a lot of varieties will be coming at the end if this month but others will later in summer.
So that’s all I can say to help
I am sorry I can’t be more specific …..plants just grow at their own speed
Hope this helps
Kind regards
Vicky

Vicky and Richard Fox

Photos

This question was asked by
David L

Hi
I have been a user of your great app for over a year and, during that time, have uploaded loads of photos.

My question is this. How do I get access to these photos? I would like to place some of them in a folder with other photos I have.

Thanks

Hi David
You should be able to save them
However you cannot use them to sell plants or in articles etc without our permission.
For private use onky
We do have copy right on them
Hope this helps
Kind regards
Vicky

Vicky and Richard Fox

Do you do cheap postage for 3 plants ?

This question was asked by
Susi K

Shipping cost seems very high. Do you do free delivery if a certain amount is spent? I am used to free delivery or £3 or £4 . £9.95 seems excessive for 3 small plants.

Many thanks

Hi Susi
No we have a flat rate of 9.95 for any amount
So you could order 100s or just a singke plant if you wanted for the same price
We use a courier most if the time
We do not inflate our plant price so we can do free or cheap postage our plants are the same price at the nursery’ at the shows and online
We send out 1 litre pots most of the time but sometimes we send out 9cm plants never plug plants !
It tells you what size pot to expect when you click through to the plant info
We don’t make profit in packing the plants it’s just to cover all the costs we have to pay
Hope this helps
Kind regards
Vicky

Vicky and Richard Fox

Can I order to pick up at Malvern 2018

This question was asked by
Carol S

I want to submit an order to pick up Thursday 10 May at Malvern. How do I do this online? Payment with order online? I am an existing customer having ordered last year.

Can I order heuchera varieties currently shown as out of stock on website?

Thank you Carol Stevens NEWPORT

Hi Carol
You can order on the website as normal.
When you get to the checkout, select ‘collect from nursery or collect from show’ there is a drop down box for this.
You can select to collect from the show of your choice. In your case malvern …if you want to say what day your coming, which is always helpful to us you can add the day in the special notes box.
Anything not available yet you can’t order
You can send a separate email nearer the time to ask if that variety is going to be ready and we will add it to your order and you can pay on collection
Hope this helps
Kind regards
Vicky
Ps see you at Malvern:-)

Vicky and Richard Fox